SHIPPING POLICY

All orders are shipped from Tampa, Florida, USA - and - Amsterdam, NL, EU.

How long after ordering is my order shipped?

We typically ship all orders within 2-5 business days.

Which carrier do you use?

We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

How long does it take to arrive?

We ship most orders from our USA factory. 

• USA - Within 2-5 business days
• Canada - Within 4-10 business days
• Western Europe - Within 5-15 business days
• Australia/NZ - Within 5-15 business days
• Rest of the World - Within 5-20 business days

Some international packages may be delayed due to routing or customs delays.  Check your local mail carrier website for the latest updates affecting deliveries. 

What about customs fees/taxes?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.

It's unusual for orders of 1-2 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.

 I didn’t receive my order.

Please contact us quoting your order number from the confirmation email. We'll help track down your order.